Bank To Pay Rs.50000 For Making False Promise

Axis Bank asked to pay Rs 50 K or provide air ticket to customer -Economic Times 05.01.2014

NEW DELHI: A consumer forum here has asked Axis Bank to either pay Rs 50,000 as damages or provide an international flight ticket to one of its credit card holders who was a "victim" of its "fraudulent schemes". 

Under the bank's scheme, the complainant was promised a complimentary international flight ticket if he spent a minimum of Rs one lakh through his credit card, but despite spending more than the specified amount, the bank "arbitrarily" denied him the benefit, the New Delhi Di .. 

The forum presided over by C K Chaturvedi noted in its order that the bank's conduct amounted to a "false promise made to a consumer to enhance his maximum purchase through credit card" and in this way "lakhs and lakhs (of consumers) have been victimised or preyed upon by opposite party (Axis Bank) fraudulently in open market". 

It held Axis Bank "guilty of deficiency in service/unfair trade practice and breach of contract through induction of fr .. 
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