People may complain against bank officers , not against politicians, state government officials, central government officials, CBI officials, judges,police officials, other inspectors and officials who are master in spreading corrupt practices and who are always indulged in cheating and looting customers and investors .
If SMS facility is introduced for making/ lodgement of complains against erring officials and babus of all government offices , business houses and erring politicians , some improvement may take place.However it is like wondering in dreamland only.
It is a bitter truth that hundreds of emails and written complains are sent from every important towns and villages by aggrieved citizens of the country every day to higher officials, ministers and politicians. But unfortunately these emails and letters are not even read. Even if these Emails or letters are read by some of the to officials, they are mostly forwarded or filed or deleted from the system.
No action is taken or action is seldom taken against erring officials or erring politicians. Actions against erring persons are taken on selective basis , that to serve their own vested interest to take revenge from their personal enemies .
On the contrary ,there are hundreds of such examples where action is initiated against senders of email or SMS. Whimsical transfers and rejection in promotion processes are some indirect ways to torture the complainers .Whistle blowers become first victim of the corrupt system.
Even written complains sent to Lokpal or cases lodged in courts of India remains undecided and unattended for months and years .More than three crores cases are languishing in various courts for years and decades for final judgement.
As such introduction of SMS facility for complaining to Lokpal against bankers is nothing but a cruel joke . Clever and corrupt politicians are master in art of making false promises , fake claims and telling lie.
Need of the hour is to make entire system strong , effective , quick and honest.
Banking lokpal planning to offer SMS facility
JAISALMER: Efforts have been stepped up to create awareness about the banking lokpal system in the country and results so far have been encouraging as there is a significant increase in the filing of complaints by consumers, said Rajasthan head of banking lokpal.
B L Meena, Lokpal N P Topno & manager, and assistant manager N K Sharma who came to Jaisalmer for the awareness campaign on lokpal said that the law was implemented in the country in 1995 and since then there has been a rise in the number of complaints relating to banking services. From July 1, 2011 to June 30, 2012, 87,069 complaints have been registered in the country and in Rajasthan till June 2012, a total of 4,209 complaints have come before the banking lokpal.
He said there are 15 banking lokpals in the country including Rajasthan where anyone can send their grievances with regard to the banking services through mail, fax or other mode of correspondences. Efforts are being made to offer the facility of filing complaints through SMS or telephone, and soon a decision would be taken in this regard.
Lokpal Topno said complaints lodged with banking lokpal are resolved in three months and complainants need not submit any filled-up form or fee for lodging complaints. This is a totally free and easy method. The facility also addresses grievances on priority. If the complaint is found genuine, the complainant is given compensation of maximum Rs 10.
Only those consumers can lodge complaint with lokpal who have not approached any consumer forum, court. He said before the banking lokpal system, the consumer had to send his complaints to the bank. If he didn't get his problem addressed within a month, then he had to go to the banking lokpal forum. Now, efforts are being made to get replies from the bank within 15 days
He said lokpal does not accept complaints pertaining to corruption, bank loan policy or bank fees and charges. According to the guidelines of the Reserve Bank of India, if any person is dissatisfied with the decision of the banking lokpal, then the consumer can approach an appeal officer at the deputy government level of the RBI.
A Lokpal officer said that no bank can refuse to accept Rs 10 note or Rs 1 note in any number. Similarly, banks cannot refuse to accept coins and if any bank does so, then the victim can complain to the lokpal.
http://timesofindia.indiatimes.com/city/jaipur/Banking-lokpal-planning-to-offer-SMS-facility/articleshow/17201557.cms
Indian banks Q2 results confirm asset quality decline: Fitch
Non-performing loans will rise over the next year for Indian banks as the economic downturn continues, Fitch Ratings says.
Recent asset quality trends at both large and mid-sized government banks confirm our forecast that the Indian banking system's reported gross NPL ratio will rise close to 4.2% for the year to March 2013 (FY13). The proportion of restructured assets (not included in the reported NPLs) has also increased sharply. The total NPL and restructured assets ratio may well exceed 10% at FY13.
The average NPL ratio for the top 10 government banks is approximately 3.7%. State Bank of India (SBI), which started to address its asset quality problem relatively early, reported an increase in non-performing loans to 5.15% at end-September 2012, from 4.19% a year ago but accompanied by a far lower share of restructured assets. It expects SBI's NPL ratio to be one of the first to level off.
Asset quality pressure is increasingly visible at other large government banks, which have reported sharply higher NPLs in last two quarters. It believes this trend will continue with the other banks as the effect of the economic slowdown is fully reflected in their asset quality performance.
It believes prolonged stress in the infrastructure sector will put the greatest pressure on asset quality and could cause problem loans to spike as most of the stressed exposures are currently classed as restructured assets. Since 2007, the infrastructure boom has led to a concentration in lending to the sector and to single names, particularly power utilities. Small and medium-sized Indian banks, such as UCO and Vijaya, with concentrated regional profiles are viewed as most vulnerable if stress levels increase. Larger banks, such as State Bank of India and Bank of Baroda, with diversified loan portfolios and better funding profiles, should be able to absorb losses through profits alone.
Concerns over asset quality deterioration place pressure on the standalone credit profile of the banks. Viability Ratings of the large government banks in India range from 'bbb-' to 'bb' and could be downgraded if losses are not offset by adequate capital support.
At the end of the first-half of FY13, gross NPLs in the 10 largest government banks rose by about 60% from a year earlier and by 32% from end-FY12. These banks also account for the bulk of the NPL stock and restructured assets and are likely to see further pressure from the impact of slowdown in the next few quarters. Government banks account for over 70% of the Indian banking system assets and are a key driver in shaping system averages. NPLs at the three largest privately-owned banks in India stand at an average of just 1.9%.
Indian banks Q2 results confirm asset quality decline: Fitch
Non-performing loans will rise over the next year for Indian banks as the economic downturn continues, Fitch Ratings says.
Recent asset quality trends at both large and mid-sized government banks confirm our forecast that the Indian banking system's reported gross NPL ratio will rise close to 4.2% for the year to March 2013 (FY13). The proportion of restructured assets (not included in the reported NPLs) has also increased sharply. The total NPL and restructured assets ratio may well exceed 10% at FY13.
The average NPL ratio for the top 10 government banks is approximately 3.7%. State Bank of India (SBI), which started to address its asset quality problem relatively early, reported an increase in non-performing loans to 5.15% at end-September 2012, from 4.19% a year ago but accompanied by a far lower share of restructured assets. It expects SBI's NPL ratio to be one of the first to level off.
Asset quality pressure is increasingly visible at other large government banks, which have reported sharply higher NPLs in last two quarters. It believes this trend will continue with the other banks as the effect of the economic slowdown is fully reflected in their asset quality performance.
It believes prolonged stress in the infrastructure sector will put the greatest pressure on asset quality and could cause problem loans to spike as most of the stressed exposures are currently classed as restructured assets. Since 2007, the infrastructure boom has led to a concentration in lending to the sector and to single names, particularly power utilities. Small and medium-sized Indian banks, such as UCO and Vijaya, with concentrated regional profiles are viewed as most vulnerable if stress levels increase. Larger banks, such as State Bank of India and Bank of Baroda, with diversified loan portfolios and better funding profiles, should be able to absorb losses through profits alone.
Concerns over asset quality deterioration place pressure on the standalone credit profile of the banks. Viability Ratings of the large government banks in India range from 'bbb-' to 'bb' and could be downgraded if losses are not offset by adequate capital support.
At the end of the first-half of FY13, gross NPLs in the 10 largest government banks rose by about 60% from a year earlier and by 32% from end-FY12. These banks also account for the bulk of the NPL stock and restructured assets and are likely to see further pressure from the impact of slowdown in the next few quarters. Government banks account for over 70% of the Indian banking system assets and are a key driver in shaping system averages. NPLs at the three largest privately-owned banks in India stand at an average of just 1.9%.
Banking Lokpal is just an eye wash. they do not take any notice of NPAs and restrecture of loan.( Main cause of Corruption )
ReplyDeleteEven Bank Management do not give any information on these issue to Lokpal. And Lokpal is Happy with it.
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